Information We Collect

We collect only the information necessary to fulfil your order and provide you with a seamless shopping experience. This includes:

  • Full name and delivery address
  • Email address and mobile phone number
  • Payment card details — collected only at the point of purchase and transmitted via the highest level of encryption available
  • Order history, including products purchased, prices, dates of purchase, and transaction references

Card and payment information is never stored on our servers. It is submitted securely through an encrypted payment gateway and is not accessible to MaxFurn India staff after the transaction is complete.

 How We Collect This Information

Your information is gathered when you:

  • Place an order for a product or gift certificate on maxfurnindia.in
  • Create an account or register your details on our website
  • Sign up for email notifications, newsletters, or promotional updates
  • Contact our customer support team for assistance

 Why We Collect This Information

The primary purpose of collecting your personal information is to process and fulfil your orders efficiently. Specifically, we use your information to:

  • Confirm and process your purchase
  • Coordinate and track the delivery of your order
  • Provide order status updates and shipping notifications
  • Resolve any queries or concerns related to your purchase
  • Personalise your shopping experience based on your preferences and order history
  • Notify you of new products, special offers, promotions, and website updates — only where you have opted in to receive such communications
  • Improve our products, services, website content, and navigation based on usage patterns

You may opt out of marketing communications at any time by contacting us at info@maxfurnindia.in or by using the unsubscribe link in any promotional email we send.

 How Your Information Is Shared

MaxFurn India does not rent, sell, or share your personal information with any external third parties for commercial or marketing purposes.

Your data is used exclusively to complete transactions and service your requests. Where necessary, your information may be shared internally within the MaxFurn India team — for example, between our order processing, logistics, and customer support departments — solely for the purpose of fulfilling your order.

We do not disclose any personally identifiable information to outside parties unless required to do so by law or with your explicit prior consent.

 Data We Retain

We maintain a record of your previous transactions and interactions with MaxFurn India. This may include:

  • Products ordered and their descriptions
  • Prices and applicable discounts at the time of purchase
  • Dates of purchase and expected delivery timelines
  • Payment method type and transaction references
  • Customer support communications

This data is retained to assist with order history queries, warranty or replacement claims, and to improve the overall quality of our service.

 Data Security

We take reasonable and appropriate technical measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All payment transactions are processed through encrypted channels, and access to customer data within our team is restricted on a need-to-know basis.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is entirely infallible. We encourage you to use strong, unique passwords for your account and to contact us immediately if you suspect any unauthorised access.

 Policy Updates

This Privacy Policy is subject to periodic revision. We reserve the right to update or amend it at any time without prior notice. We encourage you to review this page regularly to stay informed of any changes. Continued use of our website following any updates constitutes your acceptance of the revised policy.

This policy applies solely to MaxFurn India and does not extend to any of our business partners, franchisees, associates, or third-party websites. We encourage you to review the privacy policies of any third parties with whom you interact separately.

 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us.

Email: info@maxfurnindia.in Support hours: Monday – Saturday, 10:00 am – 6:00 pm IST